Frequently Asked Questions
The fingerprint and background check program is offered through Central Utah Educational Services (CUES) and the Utah State Office of Education (USOE) CUES serves Juab, North Sanpete, Piute, Sevier, South Sanpete, Tintic and Wayne School Districts.
Do I need to call for an appointment to get a background check?
Yes, the CUES fingerprint scanning equipment is shared by multiple school districts and moves from district to district. The schedule may vary and properly trained district personnel need to be available to do the fingerprinting. It is best to contact the school district directly to confirm a time to have your background check completed.
Is the fingerprinting different from the background check?
The fingerprinting is part of the background check process. The Bureau of Criminal Investigation (BCI) will use your fingerprints and your demographic information to search through the criminal database and police warrants.
What do I need to bring with me?
Please bring a valid driver’s license or other picture ID. You need to have your Request for Electronic Background Check Form provided by the agency that is asking you to have a background check. This form will specify the type of background check (FANC or NFUF) and will have an agency code, which begins with a B followed by four digits. The form will also have a place for personal information such as name, birthday, place of birth, SSN, etc. The authorized representative from the requesting agency must sign this form. We cannot legally fingerprint you without this form and signature. If you do not have a form like this, your requesting agency cannot be identified in the LiveScan system and we cannot help you. If you have a fingerprint card, you will need to go to your local police station or sheriff’s office to complete the ink card to send back to the requesting agency.
What is involved in the LiveScan Background Check Process?
We enter all the personal demographic information that you have filled out on the request form into the LiveScan Fingerprint system and then we take an electronic scan of your fingers. This information is then sent to the Utah Bureau of Criminal Investigation and they will process the background check. The results are then provided to your requesting agency.
How long does it take to get the results and who gets them?
In the CUES region we typically transmit the fingerprint information to BCI once a week. If there are no issues, results will usually be cleared through BCI within 72 hours. However, due to the budget cuts and BCI’s decreased hours, it could take longer. The results go directly to the requesting agency. If you agency has not received your results after two weeks, they will need to contact BCI to determine the holdup. CUES or the school districts are not involved in the process in any way after your records have been transmitted.
What does it cost for a background check?
A fee schedule is available on the CUES website and Tintic School District’s website. The fee pays for the taking of the fingerprints and for the maintenance, repair and replacement of the LiveScan equipment. The cost charged by the BCI depends on the type of background check requested by your school district or agency.
I just had a background check for another agency, why do I have to do it again?
Can’t you just resend it? Can you give me a copy of my background check results? There are two main reasons for being asked for another background check. The first is there are legal issues regarding the sharing of background checks, especially if time has lapsed. Secondly, each LiveScan data record is tied to the specific agency requesting it when it was transmitted. Thus there is no way to pull up the information, copy it, modify it or resend it. You must come in and complete a new LiveScan background check. And yes, you will have to pay another fee.
If you have additional questions please contact Tintic School District at 435-433-6363 or call CUES at 435-896-4469.